The Email Address Is Not Valid. Correct It and Try Again Active Directory

Troubleshooting Tips

• Domain Settings
• Admin Settings
• Active Directory User Direction
• Agile Directory Reports
• Active Directory Delegation
• File Server Management
• Part 365 Management

Domain Settings

1. When I start ADManager Plus, none of my domains are discovered. Information technology says "No Domain Configuration bachelor". Why?
2. When I add together my domains manually, the Domain Controllers are non resolved. Why?
3. When I add the Domain Controller, I get an error as "The Servers are not operational". What does it mean?
4. When I add the Domain Controller, I go an error as "Unable to get domain DNS / Flat proper name". What does it mean?
5. The status cavalcade in the domain settings says that the user do non have Admin Privilege?
6. When I add an additional Domain, I go the error bulletin"License is applied only to "north" Domains. What should I exercise now?
7. When I endeavour to install ADManager Plus, I get the mistake & quot; The InstallShield Engine (iKernel.exe) could not be installed. What should I do?

1. When I outset ADManager Plus, none of my domains are discovered. It says "No Domain Configuration available". Why?

ADManager Plus, upon starting, discovers the domains from the DNS server associated with the machine running the production. If no domain details are available in the DNS Server, information technology shows this message.

Questions

2. When I add together my domains manually, the Domain Controllers are non resolved. Why?

This problem occurs when the DNS associated with the motorcar running ADManager Plus practise not incorporate the necessary information. You demand to add the Domain Controllers manually.

Questions

3. When I add the Domain Controller, I get an error as "The Servers are non operational". What does it mean?

This mistake could be due to whatsoever of the post-obit reasons:

1. Domain Controllers (DCs) are down.
2. Servers is not available.
3. Firewall has been enabled, and port 389 is closed.
4. Network is busy. Endeavor after some time.

Questions

four. When I add the Domain Controller, I go an error as "Unable to get domain DNS / FLAT name". What does information technology hateful?

This error could be due to whatsoever of the following reasons:

1. When the specified user name or the password is invalid.
2. Bearding login (when no user name and password is provided).
3. When IP Accost of the Domain Controller is specified instead of its proper noun.

Questions

5.The status cavalcade in the domain settings says that the user do not accept Admin Privilege?

This is a warning message to betoken that the specified user practise not take administrator privileges i.e., the user is not a fellow member of Domain Admins Group. Hence permissions applicative to Administrator may not be available to this user.

Questions

six.When I add an additional Domain, I get the error message "License is practical simply to "n" Domains". What should I do now?

This is a warning message to indicate that you are trying to exceed the maximum number of domains that can be added in the purchased license. To add together some other domain , you lot must either delete an existing domain or purchase a license for additional domains based on your requirement.

Questions

7.When I try to install ADManager Plus, I get the error " The InstallShield Engine (iKernel.exe) could not exist installed. What should do?

This is a warning bulletin to indicate that yous do not accept appropriate rights/privileges to copy iKernel.exe to the desired folder where y'all want to install ADManager Plus.

Questions

Dorsum to Modules

Admin Settings

one. SMS server settings and SSLHandshakeException errors

Why does this error occur?

This occurs when the configured SMTP post server or the spider web server configured with SSL in ADManager Plus uses a self-signed certificate. Every bit self-signed certificates will not be trusted by the Java Runtime Environment used in ADManager Plus, unless they are explicitly imported, it is recommended that the post-obit troubleshooting steps are followed.

Step one: Download the required certificates

• For SMTP servers:

  Note: Ensure you have OpenSSL pre-installed and download the certificate for SMTP server from hither.

  • From the Control Prompt, navigate to the bin folder in the location where OpenSSL has been installed.
  • Run the following control,
    openssl.exe s_client -connect SMTPServer:Portno -starttls smtp → certificatename.cer
  • For example, openssl.exe s_client -connect smtp.gmail.com:587 -starttls smtp → gmailcert.cer
• For spider web servers:
  • Open the web URL in the browser.
  • In the accost bar, click on the padlock icon, and so click Document .
  • In the Certificate window that opens, click on the Details tab.
  • And so click on the Copy to File push button.
  • Choose the 'DRE encoded binary X.509 (.CER)' format and click Next .
  • Enter the file path of the location where the file is to be saved and click Finish .
• Import the certificates to the JRE parcel of ADManager Plus
  • Open the Control Prompt and navigate to \jre\bin binder. For example, 'C:\ManageEngine\ADManager Plus\jre\bin'.
  • Run the post-obit command,
    Keytool -importcert -alias myprivateroot -keystore ..\lib\security\cacerts -file
    For example, Keytool -importcert -alias myprivateroot -keystore ..\lib\security\cacerts -file C:\smtpcert.cer
  • When prompted for a countersign, enter "changeit" and enter "y" when prompted for a aye or no.
  • Now close the Command Prompt window and restart ADManager Plus.

Dorsum to Modules

Agile Directory User Management

1. While creating a user, I get the following error "Mistake in setting the Password. The network path not found - Error Code: 80070035"
2. While creating a user, I get the following error "Fault in setting the Countersign. There is a naming violation - Error Code : 80072037"
3. While creating/modifying a user, I go the post-obit error "The server is unwilling to process the request - Error Lawmaking : 80072035"
4. While creating a user, I get the following error " Mistake In Setting Concluding service Backdrop. The specified user does not exist - Error Code : 525"
5. I accept updated the exchange attributes using ADManager Plus, but the properties are not updated in the Commutation Server withal.
6. A Legacy mailbox was unexpectedly created.
7. I am not able to set up the Terminal Services properties for the user?
8. I am getting an fault as "The aspect syntax specified to the directory service is invalid - Error Code : 8007200b"?
9. When I create/modify an user, I get the following error "Error In Creating User. A device attached to the organisation is not performance - Error Lawmaking : 8007001f "
10. Email address for user not showing up or not set properly?
11. Error - The server is unwilling to process the asking while setting Password, which did not match password complication
12. Error lawmaking: 8007052e
13. Error code: 80070775
14. Error code: 800708c5
15. 5 -Access is denied (Terminal Service / Folder Creation)
16. No such user matched. Verify the LDAP aspect in search query
17. Mistake Lawmaking: 80072035
18. Mistake Lawmaking: 80072030
19. Error Code:80070005
20. Error Lawmaking: 80072014
21. Error Code: 80072016
22. Error Code 35
23. Mistake Code: 800704c3
24. Error Code b7
25. Fault Code :6
26. Fault Code 8007200a
27. 'License Level Exceeded' error message while calculation user(s).
28. "Fault while enabling Lync services for the user" or "Error occurred while enabling Lync Telephony options"
29. Fault Code 78
30. Fault Lawmaking 80004005
31. Technician does non have permissions to perform the required operation on this object
32. While creating or modifying Room mailboxes with Resource In Policy Request/Resource Out Policy Request, yous get these errors: 'The values is already present in the drove' or ' The parameter 'legacyExchangeDN must be a not-empty cord'.

one. While creating a user, I get the following fault "Error in setting the Password. The network path non found - Error Code: 80070035"

While setting the password for the user, if the target machine could not be contacted, this mistake is shown. The possible reasons could be:

• The DNS associated with the motorcar running ADManager Plus does not point to the Domain Controller where the user account has been created (possibly both are in different domains).
• Port 445 in the Firewall might be blocked. Endeavor setting the password afterward opening port 445.

Questions

2. While creating a user, I get the following error "Error in setting the Password. At that place is a naming violation - Fault Lawmaking : 80072037"

1 possible reason for this fault could be creation of a user in an invalid container.

Questions

3. While creating/modifying a user, I get the following error "The server is unwilling to process the request - Error Code : 80072035"

Possible reasons for this fault could exist:

1. While setting the countersign, if the countersign complexity requirement as divers in the password policy is not met. For example, the password policy might state that the password should exist alphanumeric and if the password specified practise not comply this, you lot might get this fault.
2. When you try to remove a non-existing user object from a group.
3. When you try to remove a user from his/her main group.
4. When modifying the sAMAccountName format for multiple users and when more than one user happens to have the same sAMAccountName.

Questions

4. While creating a user, I get the following mistake " Error In Setting Terminal service Properties. The specified user does not be - Error Lawmaking : 525"

One possible reason could be that the user or the system account as which the production is run do not accept an business relationship in the target domain. Terminal Service properties can only exist set up if the user account or the system account (applies when ADManager Plus is run equally a service) that runs ADManager Plus has an business relationship on the target domain.

Questions

five. I have updated the Exchange attributes using ADManager Plus, but the properties are not updated in the Substitution Server nevertheless.

ADManager Plus modifies the Exchange properties in the Agile Directory. The changes may non be immediately reflected in the Substitution Server. It will get updated after some time.

Questions

vi. Legacy Mailboxes

Prerequistes for Exchange 2007

ane. 64 fleck Edition of ADManager Plus should be installed on a compatible machine. (You can observe the architecture of the existing installation from the "Product.conf" file located at \ManageEngine\ADManager Plus\conf). Download the 64 bit Edition of ADManager Plus from: https://www.manageengine.com/products/ad-director/download.html

two. To create Mailbox Enabled Users in Exchange 2007, you would require the corresponding version of Exchange Direction Panel (EMC) in the aforementioned automobile where ADManager Plus is installed, declining which the legacy Mailbox volition be created.

iii. If ADManager Plus is running in console mode, and so y'all must log on to the car as an ambassador (Substitution administrator).

4. If ADManager Plus is installed every bit a service, kindly configure the service account with ambassador (substitution administrator) privileges past following the below procedure,

• Step one: Click Start->run->services.msc
• Step 2: Locate the service name "Manageengine ADManager Plus"
• Footstep three: Right click the service and select Properties->Log On
• Pace 4: Select "This account" and provide the credentials.

Prerequisites for Mailbox Cosmos in Exchange 2010

1. 1.Windows  PowerShell two.0 or in a higher place should exist installed on this machine.
2. 2.TCP port eighty must be open between this car and the remote Substitution 2010 Server.
3. 3.Remote PowerShell must exist enabled for the user account specified in 'Domain Settings'.

Questions

7. I am not able to set the Terminal Services properties for the user?

One possible reason could be that the user or the arrangement as which the product is run do non have an business relationship in that domain.

Refer to hither for starting ADManager Plus in User or System account.

Questions

8. I am getting an fault as "The attribute syntax specified to the directory service is invalid - Error Code : 8007200b"?

This could happen in the following scenarios:

1. When modifying multiple users, if you attempt to remove (or making the value as bare) a non-existing attribute
2. When adding a user, if you specify a blank value for an aspect.

Questions

9. When I create/modify a user, I go the following error " A device fastened to the organisation is not functioning - Error Code : 8007001f "

The possible reasons for this error could be:

1. When creating a user, if the naming attributes, such as Name, Logon Name, SAM Account Name, etc., has some special characters in it.
2. When modifying a user, if an unacceptable format is called for the naming attributes. For example, if the format chosen for the Logon Proper noun is LastName.FirstName.Initials and if the user does non have any one of these attributes specified, this error volition occur.

Questions

x. Email address for user not showing upwards or non set properly?

The possible reason could exist:

1. Electronic mail may non exist gear up every bit per Recipient Policy. Check whether all LDAP attributes in recipient policy query are ready to specific value.
2. Check in the user account backdrop whether you lot have entered the aspect for email. Ex: xyz@visitor.com. The visitor should be entered to the users.

Questions

11.Error-The server is unwilling to process the request while setting Password which not matches to password complication

The possible reason could be:

You may non have specified or opted for whatsoever options in 'Password Complication' while creating user business relationship.

Ex: In that location volition be options for countersign complexity similar length of password, characters that tin exist used or number of bad login attempts etc. You need to select any degree of complexity. Ignoring and then will throw in a higher place mistake.

Questions

12. Fault lawmaking: 8007052e

   This error is caused when the supplied credentials are invalid.

13. Mistake code: 80070775

   Reason: The referenced account is currently locked out and may not be logged on.

14. Error code: 800708c5  

   Reason: The password does not meet the password policy requirements. Bank check the minimum password length, password complexity and   countersign history requirements.

Questions

fourteen. five -Access is denied (Last Service / Folder Creation)

     Reasons:

1. User does non take rights to create a dwelling folder.
2. Users do not have admission over terminal services.

Questions

16. No such user found. Verify the LDAP aspect in search query

Reason: No Users in Advertizement matches with the criteria provided past y'all. Try choosing the correct matching attributes by checking with the query provided in the "Match criteria for Users in AD", this is obtained by clicking on "Update in Advertising" button and expanding "Select Attributes" box. Also, ensure that the help desk-bound technician has rights/privileges in that item OU.

Questions

17. Mistake Lawmaking 80072035 : Error In Setting Attributes. The server is unwilling to process the asking.

Reason: The main grouping specified in User Creation has been moved or deleted.

Questions

18 Error Lawmaking : 80072030 : Error In Setting Attributes. The server is unwilling to process the request.

Reason: The primary grouping/container specified in User Template that was selected during User Creation has been moved or deleted. (You lot are trying to create a child object inside an OU, but that parent OU does non be)

Questions

nineteen. Fault Code : 80070005 - Access Denied

Reason: The User may exist trying to access an object to which he has no permissions granted.

Questions

twenty. Error Code : 80072014 Fault In Setting Attributes. The requested operation did not satisfy one or more than constraints associated with the form of the object

Reason: You lot may come across this type of mistake when the CSV file you are using to import values, does not satisfy the conditions associated with the attribute.

Questions

21. Error Code : 80072016 Mistake In Setting Attributes. The directory service cannot perform the requested operation on the RDN attribute of an object

Reason: You may encounter this blazon of error if any of the LDAP headers in the CSV file are mentioned inappropriately.

Questions

22. Mistake Code 35 : Fault in Creating Terminal Services Domicile Directory/ Error in Creating Home Directory. The network path was not found.

Reason: The remote server path might non exist attainable.

Questions

23. Error Code: 800704c3 - Error While accessing User in Setting Business relationship Backdrop

Reason:Multiple connections to a server or shared resources past the same user, using more than 1 username, is not immune. Disconnect
all previous connections to the server or shared resources and try once more.

Questions

24. Error Code b7 : Fault in Creating Profile Path

Reason: There may exist a File/Binder that already exists with the aforementioned name.

Questions

25. When I delete the Remote Contour folder, it throws "Unable to Delete the profile. The handle is invalid - Error code:half-dozen."

Reason : There might not exist any inherited permission on the folder. Cheque whether the item user has delete permissions on that folder. This can happen fifty-fifty in a  condition when the folder is currently   in employ.

Questions

26. When I try to modify users, I become an fault message" Unable to modify the user. Error: The specified directory service aspect pr value does not exist. Mistake lawmaking : 8007200a" What should I do now?

Reason: The possible reason for this error is due to wrong LDAP attributes or misplaced commas in the imported CSV file. Please check the LDAP attribute and too for whatever misplaced commas   in the CSV file which you are importing.

Questions

27. While calculation user(s), I get the error message: 'License Level Exceeded'. What should I practice now?

This bulletin indicates that you lot have reached the limit for the maximum number of users permitted equally per your license. To add more than user(s), you should upgrade your license.

Questions

28. While creating new user(s) forth with Lync Telephony options, either of these mistake messages is displayed: "Error while enabling Lync services for the user" or "Error occurred while enabling Lync Telephony options". What could be the possible reasons?

Mentioned below are the possible reasons for the above errors. Rectifying them would help you in fugitive these errors:

• Missing values required for the settings of the required Telephony type. The values could be missing because of:
  • Providing an empty value for the settings / the settings being left empty.
  • You lot might take used a naming format just the attributes specified in the naming format might not have whatsoever values. For case, for 'Line URI' you might have specified the value equally 'tel:%telephoneNumber%' but the attribute telephone number might have been empty.
• Duplicate values for the settings that must take unique values. For example, in 'Line URI' y'all might have provided a value that another user already has and this might accept caused the error.
• The LDAP attributes provided in the settings might have some special characters. For example, y'all might have user '%mail%' to provide values to a Lync Telephony setting and the electronic mail address could take special characters like: %, $, #, etc. Though the mail attribute supports special characters, the Lync settings practice non back up these special characters.

Questions

29. Error Code 78: This function is not supported on this system.

Reason: The remote server path might not be accessible due to insufficient rights.

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30. Error Code 80004005: Unspecified Error.

Reason: An object with aforementioned name already exists in the restore path.

Questions

31.Technician does not take permissions to perform the required performance on this object.

Reason: You lot may non exist authorized to perform the required operation in this OU. Please contact your ambassador to get the rights for this OU too.

Questions

32. While creating or modifying Room mailboxes with Resource In Policy Request/Resource Out Policy Asking, yous get these errors: 'The values is already nowadays in the drove' or ' The parameter 'legacyExchangeDN must be a non-empty string'. What could be the possible reasons?

Reason: These errors would occur if the mailboxes selected for the Resource In Policy Request/Reqource Out Policy Request policies are legacy mailboxes. Just remove legacy mailboxes from the selected list, and perform the operation again.

Questions

Agile Directory Reports

1. When I specify the details and generate the report, it says "No Reports available" or incomplete data
2. AD Reports shows an object that does non exist in the Active Directory?

1. When I specify the details and generate the report, it says "No Reports bachelor" or incomplete data

Information technology could be because of any of the following reasons:

1. When ADManager Plus could not contact the Domain Controller as information technology is not operational or due to network unavailability.
2. In instance of multiple Domain Controllers, when the data is not replicated in all the Domain Controllers.
3. The LastLogonTime that is used to determine the inactive users and computers is not replicated in all the Domain Controllers. Hence, yous demand to specify all the Domain Controllers in the Domain Settings to enable ADManager Plus to retrieve the data from all the Domain Controllers.
4. When the password policy is non set (i.eastward., Max Password Historic period is set to null), the Countersign Expired Users written report and Shortly to Countersign Expiry users report will not bear witness any data.
5. For time-based reports like inactive users, inactive computers, recently logged on users, etc., the date and fourth dimension of the machine running ADManager Plus should exist in sync with the domain controllers.
6. Originally there would accept been no data available in the corresponding Report.

Questions

2. AD Reports shows an object that does not exist in the Active Directory?

This mismatch could occur when the data is not synchronized with the Active Directory. The information synchronization with the Active Directory happens every day at one.00 hrs. If ADManager Plus is not running at that fourth dimension, you can initiate the information synchronization manually by clicking the icon of that domain from the Domain Settings.

3.Mistake Code : 80070035- Error in getting Shares. The network path was not found

Reason - The remote server path might not be accessible.

Questions

Back to Modules

Active Directory Delegation

ane. When a part is delegated, I get the fault as "Permission Denied"/p>

One possible reason could be, the user or organisation as which the product is started do not have necessary privileges to perform this operation.

Refer to hither for starting ADManager Plus in User or System account.

2. I am not able to login through my account!

The following are the possible reasons for that:

1. Invalid user name/ countersign.
2. Log on to restriction.
3. Business relationship Disabled / Locked out / Expired
4. User must alter password on next logon checked.

3. Reset second cistron of authentication for the default admin account

If you have lost your authentication device, or cannot recall the verification code required to complete the authentication, yous can reset the secondary authentication factor using the post-obit steps.

1. Navigate to <Installation_Dir>\bin folder. By default, the path is C:\ManageEngine\ADManager Plus\bin.
2. Find and run the resetAdminTFAEnrollment.bat file.
3. Yous can at present reenroll for the secondary authentication cistron again by logging in to ADManager Plus.

Annotation: Authentication factor reset tin can be done only for the built-in admin account

Back to Modules

File Server Management

1. I tried to admission a folder but the folder is empty.
• The reasons could be the folder does not contain any data or you lot do not accept permission to list the contents of this folder.
• In case of a Cluster Shared Volume,
• If the failover cluster and ADManager Plus are in different domains, then ensure that the DNS provisional forwarding in DNS server is configured in the domain where ADManager Plus is installed. This can be done by updating the following fields in the DNS conditional forwarding tape,
• The DNS Domain field should be mapped to the domain in which desired failover cluster is configured.
• The IP address of master servers field should be mapped to the IP accost of the DNS server of the same failover cluster domain mentioned in the DNS domain field.



2. When I try to set up permissions on a binder, I get the post-obit error bulletin "Access denied; cannot set permissions for the folder";

The reason could exist yous do not have permissions to modify permissions on that particular folder.

3. I encountered the following error message while trying to modify permissions on a binder "Error occurred while modifying permissions for one or more than folders"

The reason could be you exercise not have permissions to change permissions on one of the folders or subfolders.

4. I encountered the following error message while trying to change permissions on a folder "One or more of the permissions to be applied already exists"

The reason could be 1 of the permissions you are trying to apply has already been practical and is currently effective.

5. I encountered the post-obit fault bulletin while trying to remove permissions from a folder "One or more of the permissions to be practical already exists";

The reason could exist ane of the permissions yous are trying to remove has already been denied and is currently effective.

Back to Modules

Part 365 Management

1. While managing Office 365 licenses or creating Function 365 users, I get the post-obit error "Unable to update license for this user. The set of licenses includes two or more than service plans which cannot be assigned at the same time."

This fault occurs due to invalid combination of licenses assigned to an Office 365 user. That is, if yous endeavor to assign same license in ii or more service plans, y'all volition get this error.

2. While selecting OUs, I get the following message "No information available for the specified criteria."

This error could occur if the selected OUs do not contain any users. Click 'refresh', select the desired OUs and try again.

3. Some users who are not present in AD are displayed, or some users who are nowadays in AD are non displayed.

This mismatch could occur when the data is non synchronized with Agile Directory. Click the refresh icon to synchronize ADManager Plus database with your Ad.

4. While creating an Office 365 user, I get the following error "Invalid syntax Parameter Proper name."

This message is displayed when in that location is an mistake in the value beingness assigned to the parameter. There might be spaces or special characters in the values. Ensure that the parameter is non empty and does not contain any spaces or special characters.

5. While creating an Office 365 user, I become the following fault "Yous must provide a required property: Parameter Proper noun: FederatedUser.SourceAnchor."

This mistake occurs when you try to create an Office 365 user direct in a federated domain. To create an Office 365 user in a federated domain, the user must be created in Agile Directory first, and so synchronized with Office 365 using DirSync.

6. While creating an Office 365 user, I get the post-obit error "Must provide required parameter DisplayName/ UserPrincipalName."

Both of the to a higher place attributes are mandatory. Ensure that you provide valid values to both the attributes.

7. While creating an Office 365 user, I become the following error "Unable to add this user because a user with this user principal proper name already exists."

This fault occurs when a user account with the aforementioned user principal name already exists in Office 365. Enter a different user master name and attempt again.

8. While creating an Office 365 user, I get the following error "You lot must choose a strong password."

This error could occur if the specified countersign does not come across the password policy requirements. Ensure that the password yous provide meets the required password policy settings such as minimum countersign length, password complexity, and password history requirements.

Back to Modules

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Source: https://www.manageengine.com/products/ad-manager/help/misc/troubleshooting_tips.html

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